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Privacy

How this website handles information.

AI assistance and support requests

When you send a message to the AI assistant, your message and conversation context are sent to Anthropic to generate an answer. Opening the chat alone does not send a message. We do not add purchase records or files to the conversation, and do not store chat text in the site database. Do not send passwords, card details or confidential client documents.

When you submit a follow-up request, we store your name, email, topic, message and ticket status with our hosting provider and send a notification through Brevo to our support team. We use these details to handle your request and follow up. Requests are retained while being handled; contact info@mosbahapp.com to request deletion. Hashed connection-based counters help prevent abuse.

Book purchases and delivery

We store your purchase email, product, amount, payment status, PayPal transaction identifiers and protected access records to fulfill orders and resend books. No customer account is required.

PayPal handles payment information; we do not receive or store card numbers. We use Brevo for book-delivery emails, and Sites and Cloudflare for hosting, files and order records. Essential cookies support checkout and book access. Service providers may process security logs.

Contact and privacy requests

Contact info@mosbahapp.com to ask about your data or request correction or deletion. Some transaction records may need to be retained for order support and applicable obligations. SiteZen and Movana are separate services.

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